Fibrenoire

Reporting to the Vice President, Human Resources, the HR Advisor will have a hybrid role as a generalist with a Talent Acquisition aspect. In partnership with internal clients, he or she will be responsible for the entire staffing process (from recruitment to hiring and integration). The HR Advisor will recommend on matters of procedural and policy interpretation, skills and performance management, and employee relations.

As a Netsuite Expert, you will be in charge of the integration of our ERP with all of our internal software and client components, data and its integrity, as well as processes and necessary software development within Netsuite for our internal requirements.

Fibrenoire is currently working on putting together an extraordinary team that will define and support the next generation of our telecommunications services. Our vision of infrastructure is to have a self-managed system. Among other things, this means that day-to-day tasks need to be automated, from deploying services to monitoring them, to updates, as well as performance and security.

Fibrenoire is currently working on putting together an extraordinary team that will define and support the next generation of our services. The world of telecommunications is currently undergoing a profound transformation. If words such as digitalization, virtualization, automation, SDN, API, etc. speak to you, then you are in the right place!

Fibrenoire is currently working on building an outstanding team that will define and support the next generation of telecommunication services. The network specialist will share his time between operations and projects (new products, continuous improvement, etc.) while having in mind a concern for automation when possible. He will work hand in hand with the other functions of the technology team (IT, system and software development) to deliver products of new generations.

The Pre-Sales Engineering team is responsible for developing MPLS IP Network solutions, Carrier Ethernet, IP telephony and value added Internet solutions, while demonstrating creativity and innovation. The team works with Account Managers by providing clients a consulting engineering approach tailored to the needs of businesses in Quebec and Ontario.

The existing clients sales team is responsible for ensuring the application of the consulting engineering method to Fibrenoire's existing clients through the maintenance, growth and support of our existing clients. The account manager based in Quebec City will work closely with a team of network specialists from Quebec and Montreal locations who will accompany him/her in the technical side of the client's needs.

The Sales team is responsible of Fibrenoire’s growth through the development of the Large Enterprise market. The account manager will work closely with a team of network specialist who will accompany him in the technical aspects of the client’s needs.

Reporting to the Network Operations Director, the network specialist will be responsible for technical customer service. This position is split into two parts: provisioning and after-sales technical support. In order to offer exceptional support to our clients, the NOC team is working with a ticket escalation model on a rotational support schedule.

The Sales team is responsible of Fibrenoire’s growth through the development of the Large Enterprise market. The account manager will work closely with a team of network specialist who will accompany him in the technical aspects of the client’s needs.

The Sales Acquisition team is responsible of the growth of Fibrenoire through the development of Large Market. The internal representative will work closely with the sales and engineering teams in order to meet with potential clients.

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